Privacy Policy
Last updated: November 23, 2025
1. Introduction
Propt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate intelligence platform, including our website and mobile applications (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you create an account or use our Service, we may collect:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Profile information and preferences
- Communication history with our support team
2.2 Usage Information
We automatically collect information about your use of the Service:
- Device information (device type, operating system, browser type)
- IP address and location data
- Log data (access times, pages viewed, links clicked)
- Cookies and similar tracking technologies
- Search queries and content interactions
2.3 Information from Third Parties
We may receive information from third-party services if you choose to connect your account with social media platforms or other services.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve the Service
- To personalize your experience and deliver relevant content
- To communicate with you about updates, newsletters, and marketing
- To analyze usage patterns and optimize performance
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations and enforce our policies
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights and safety
- With Your Consent: When you explicitly agree to share information
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data
To exercise these rights, please contact us at privacy@propt.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse cookies or alert you when cookies are being sent.
Types of cookies we use:
- Essential Cookies: Required for the Service to function
- Analytics Cookies: Help us understand usage patterns
- Preference Cookies: Remember your settings and preferences
8. Children's Privacy
Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Propt Privacy Team
Email: info@propt.global
Phone: +971 4 123 4567
Address:
Meydan Grandstand, 6th Floor,
Meydan Road, Nad Al Sheba
إمارة دبيّ United Arab Emirate
