Privacy Policy
Last Updated: November 27, 2025
This Privacy Policy describes how Propt Global L.L.C-FZ ("PROPT", "we", "us", or "our") collects, uses, stores, discloses, and protects personal information from users who interact with our website, mobile applications, subscription services, and any related digital products (collectively referred to as the "Services"). PROPT operates as an independent global real estate intelligence and media platform that provides news, market insights, and content related to property investment, development, policy, and industry trends. Your privacy matters to us. We believe in transparency, user control, and responsible data practices. By using our Services, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with any part of this Policy, you should immediately stop using PROPT. If you have questions, concerns, requests, or complaints, you may contact us at: info@propt.global
1. Introduction and Overview
PROPT is designed to give users timely, accurate, and intelligent real estate news and insights. To accomplish this, we collect certain information about how you interact with our platform. Some of this information is provided directly by you; other types of information are collected automatically as you interact with our Services; and some may come from external platforms that you authorize to connect with PROPT.
- What types of information we collect and why we collect them
- How we use your information to improve and operate PROPT
- The rights you have over your personal information
- How we secure and store your data
- When and why information may be shared
A. Compliance Standards
We adhere to global data protection standards including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), UAE privacy guidelines, and broader international best practices. We commit to never selling your personal information to third parties.
2. Information We Collect
We collect information from several sources to enable PROPT to provide a customized, secure, and optimized user experience. These sources include information you provide directly, information collected automatically through technology, and information we receive from third parties that integrate with our Services.
A. Information You Provide to Us Directly
1. Account and Registration Information
When you create a PROPT account—whether on our website or through the mobile application—we require certain personal details to establish and maintain your account. These details typically include your name, email address, password, country or region, and, optionally, your phone number and date of birth. We use this information to authenticate your login, manage your user profile, and provide personalized features within our platform. If you register using a third-party login (such as Google or Apple), the authentication provider shares specific information with us such as your name, email address, and authentication token.
2. Subscription and Billing Information
PROPT offers free and paid subscription tiers. When you choose to subscribe to one of our paid plans, you authorize PROPT to collect payment-related information, including your name, billing address, payment method, and transaction details. All financial transactions and payment data are securely processed through our approved payment partners—Stripe, Apple App Store, or Google Play Store—depending on the platform you use. These third-party providers handle your card or bank details directly, and PROPT does not store your full payment information on our servers.
3. Contacting Us or Interacting With Support
Whenever you communicate with us—whether through email, support requests, or feedback channels—we may collect information such as your name, email address, account details, and the content of your message. This data is used solely for the purposes of assisting you, maintaining the quality of our support services, documenting inquiries, and improving PROPT.
4. Personalization Inputs
Some users choose to customize their experience by selecting preferred topics, regions of interest, market segments, or content preferences. When you voluntarily provide these inputs, PROPT uses them to tailor news, insights, and notifications to your interests. These preferences can be modified or removed at any time through your account settings.
B. Information We Collect Automatically
To ensure PROPT functions smoothly, loads efficiently, and delivers relevant content, we use automated tools and technologies to collect certain types of information when you interact with our Services.
1. Device and Technical Data
When you access PROPT, we automatically receive details about the device and system you are using. This may include your device type (mobile, tablet, desktop), operating system version, browser type, IP address, device language, time zone, and app version. These technical details help us optimize PROPT for different device types, perform diagnostics, improve compatibility, and ensure security.
2. Usage and Interaction Data
We gather information about the actions you take within PROPT, such as the pages you view, time spent on different sections, the content you read, articles you save, buttons you interact with, the frequency of your visits, and the referring URL that brought you to our platform. This information allows us to better understand user behavior, improve content discovery, enhance platform performance, and refine features that matter most to our audience. We may also collect app performance data, such as crash logs or unexpected behavior, to address issues faster and provide a stable experience.
3. Location Information
PROPT may use two categories of location data: Voluntary Location Inputs - If you manually enter or select a location (such as a city or ZIP code) to personalize news feeds or market insights, we retain this information to deliver regionally relevant content. Device-Based Location Data - If you allow PROPT to access your device location, we may receive geo-based information such as approximate location or GPS coordinates. This helps us display content relevant to your area, including local real estate news or market insights. You may change your device's location permission settings at any time.
4. Cookies and Tracking Technologies
We use cookies, tracking pixels, tags, and analytics tools to enhance your experience on PROPT. Cookies are small text files stored on your device to help our system recognize you and analyze how you interact with our Services.
- To maintain your login session
- To analyze how users engage with content
- To improve website performance
- To personalize articles and recommendations
- To track subscription conversions
- To prevent fraudulent activity
- To enable marketing measurement
C. Information from Third-Party Sources
PROPT may receive data from third-party partners when you choose to interact with them through our platform. These include:
- Social login services
- Payment processors
- Analytics providers
- Advertising and attribution platforms
- App Store or Play Store diagnostic tools
3. How We Use Your Information
We use the information we collect to operate, enhance, secure, and expand the PROPT platform. Our use of data is guided by our mission to deliver accurate, relevant, and timely real estate intelligence.
A. To Deliver and Improve the Services
- Provide full access to PROPT's content and features
- Authenticate your account and manage login sessions
- Ensure the platform functions correctly across devices
- Personalize content based on your preferences and interests
- Provide location-specific real estate news
- Offer subscription features and process payments
- Maintain the security and integrity of the Services
B. To Personalize Your Experience
Personalization is central to PROPT. By understanding your reading patterns, interaction history, location details, and stated preferences, we curate a feed of relevant news and insights. This may include:
- Highlighting trending content in your region
- Recommending articles that align with your interests
- Adjusting the homepage based on your activity
- Delivering relevant push notifications
C. To Communicate with You
We may use your contact details to send essential service communications, such as:
- Account confirmations
- Password recovery emails
- Subscription status updates
- Billing invoices or payment confirmations
- Important announcements about changes to the Services
D. For Analytics and Product Development
Aggregated and anonymized data may be used to:
- Analyze user trends
- Identify new feature opportunities
- Improve the quality of news distribution
- Enhance app performance
- Develop new content experiences
E. For Fraud Prevention and Security
We analyze device and usage information to identify unusual activity, detect potential intrusions, and prevent unauthorized access. Security is a core pillar of our platform, and we continuously refine our safeguards to protect user information.
F. To Comply with Legal Obligations
We may process personal information to satisfy applicable laws, regulatory requirements, or other lawful requests. This includes retaining transaction records, responding to official government inquiries, or defending PROPT in legal proceedings when required.
4. How We Share Information
PROPT does not sell personal information. We share user information only when necessary and only in the ways described below.
A. Service Providers and Vendors
We work with third-party service providers who assist us in operating PROPT. These providers may include cloud hosting partners, customer support systems, analytics platforms, payment processors, IT security consultants, and email delivery services. These partners operate under strict contractual obligations to safeguard personal data.
B. Marketing and Analytics Partners
We may share analytical or device-level information (not sensitive personal data) with tools such as Google Analytics and Meta Pixel to improve the reach and effectiveness of our Services. These partners help us understand user engagement and optimize marketing efforts.
C. Legal Disclosures and Compliance
We may disclose information if required to:
- Comply with applicable law
- Respond to lawful processes or government requests
- Protect PROPT's rights, property, or users
- Prevent or address fraudulent behavior
D. Business Transfers
If PROPT undergoes a merger, acquisition, divestiture, restructuring, or sale of assets, user information may be transferred as part of the transaction. Any successor entity would be bound by this Privacy Policy or a successor policy that ensures equal or greater protection.
5. Your Privacy Rights
We respect your right to control your personal information. Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Request limitations on how your data is used
- Object to certain forms of processing
- Withdraw consent where processing is based on consent
- Request a portable copy of your data
A. California Residents (CPRA/CCPA)
California users may request to know what data is collected, request deletion, opt out of data 'sharing' for advertising, and exercise correction rights.
B. EU/UK Residents (GDPR)
GDPR grants rights to access, rectification, erasure, objection, restriction of processing, data portability, and filing complaints with supervisory authorities.
C. How to Exercise Your Rights
To exercise rights, email: info@propt.global
6. Data Retention Policy
We retain personal information only for as long as necessary to provide the Services, maintain your account, comply with legal obligations, prevent fraud, and resolve disputes. Subscription and billing-related data may be retained longer for compliance and financial reporting. You may request account deletion at any time.
7. Security of Your Information
PROPT uses robust security measures including encryption, firewalls, restricted access controls, and regular security audits. While no digital system can guarantee absolute security, we are committed to implementing industry-standard safeguards to protect your information at every level.
8. Children's Privacy
PROPT is not intended for users under the legal minimum age in their jurisdiction. We do not knowingly collect information from minors. If you believe a minor has provided information, contact us immediately.
9. International Data Transfers
Your data may be transferred to or processed in countries outside your jurisdiction. We use legal safeguards such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) to protect cross-border data transfers.
10. Third-Party Links and Integrations
PROPT may contain links to external websites, embedded content, or integrated APIs. We are not responsible for third-party privacy practices. Users should review the privacy policies of external platforms before interacting with them.
11. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices. When updates occur, we will revise the "Last Updated" date and may notify users via email or in-app notifications if changes are significant.
12. Contact Us
For privacy-related requests, concerns, or inquiries, please contact us at info@propt.global or reach out to Propt Global L.L.C-FZ.
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